Delivery Information

All prices are inclusive of VAT. Our VAT registration number is 797 8771 39. 

We aim to dispatch goods within 24 hours, subject to availability. Orders received before 12pm (excluding weekends and Bank Holidays) are usually sent out the same day. We try to dispatch your goods as quickly as possible but we cannot guarantee their prompt arrival. Any problems please contact us.

UK delivery is free on all orders over £10.00. Otherwise standard 2nd class delivery is charged at £1.50.

If you're in a hurry, there is an option to upgrade to first class, first class signed for or Special Delivery.  Royal Mail Special Delivery guarantees next working day delivery and must be signed for. Orders will be posted the same working day if ordered before 12pm. (excluding bank holidays and weekends). Please note: orders posted Friday will arrive Monday. 

Unless otherwise specified, all goods are sent by standard 2nd class mail from London.  Please see http://www.royalmail.com/  for full delivery details.

 

Overseas Customers

For customers within the US, Canada, Australia and EU countries postage is sent by Royal Mail and charged at a flat rates of £5 for orders up to £20 and £10 for order over £20.01 

All goods produced by kissmekwik are printed and assembled in the UK.

 

Returns

If you are unhappy with any part of your order, we can refund the items, providing we receive it back within 14 days of delivery. Goods are returned at your own cost. We advise returning goods by registered post as we cannot be held responsible for parcels that do not reach us. Faulty items will be refunded in full including all postage costs. This does not affect your statutory rights. 

 

Transactions

All debit, credit and charge card transactions are processed by Worldpay plc. WorldPay uses state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected. Their systems also have inbuilt system redundancy and fault tolerance, to provide you with a virtually uninterrupted service 24 hours a day, seven days a week. Their systems have evolved over many years and throughout their history they have continuously sought and gained bank approval for these systems. For more information, please see the WorldPay website.

 

Contact Us

Telephone: +44 (0)1273 571757

e-mail : info@kissmekwik.co.uk

or write to : Customer Service, kiss me kwik ltd., 4 George Street, Brighton, BN2 1RH

 

**All our cards are FSC certified and our cello bags are 100% recyclable** 

`kissmekwik` refers to KISS ME KWIK LTD. COMPANY NO 4919510 REGISTERED ADDRESS: Pavilion View, 19 New Road, Brighton BN1 1EY

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